At Madhava Natural, we are committed to providing you with the highest quality organic products. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 10 days from the date of receipt to request a return or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Perishable goods such as fresh produce, food items, and flowers are exempt from being returned unless they arrive damaged or defective.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within 10 days.
3. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at info@madhavanatural.com
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@madhavanatural.com with details of the issue.
5. Shipping Returns
To return your product, you should mail it to:
Madhava Natural :
Email : info@madhavanatural.com
Phone : +91 96625 82835
Address :
Plot No : 1656, PataTadav.
At Post : Atgam.
Ta.Dist : Valsad
PinCod : 396045
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Non-Returnable Items
Several types of goods are exempt from being returned, including:
- Perishable items such as food, flowers, or plants
- Downloadable software products
- Health and personal care items
7. Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
8. Contact Us
If you have any questions regarding our refund policy, please contact us at:
Madhava Natural
Email : info@madhavanatural.com
Phone : +91 96625 82835
Address : Plot No : 1656, PataTadav.
At Post : Atgam.
Ta.Dist : Valsad
PinCod : 396045